Payment Options

HomePayment Options

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NZ Domestic & Australian Orders

We accept a wide range of payment gateways depending on the currencies you choose. We recommend paying for your order in the currency in which your payment method was issued. While you have the choice to pay in a different currency, doing so may cause your bank to charge an additional fee to convert that currency back to your home currency.

Currencies and payment methods

Country or Region Currency Payment Methods
New Zealand New Zealand dollar Internet Banking (Pay with POLi)
Credit Card
Direct bank transfer
PayPal Checkout
Alipay
Laybuy (Personal Finance)
Australia Australian dollar Internet Banking (Pay with POLi)
Credit Card
Direct bank transfer
PayPal
Alipay

European Countries

We accept a wide range of payment gateways depending on the currencies you choose. We recommend paying for your order in the currency in which your payment method was issued. While you have the choice to pay in a different currency, doing so may cause your bank to charge an additional fee to convert that currency back to your home currency.

Currencies and payment methods

Country or Region Currency Payment Methods
EU Euro Credit Card
Direct bank transfer
PayPal
Alipay
SEPA Direct Debit
Bancontact
SOFORT
Giropay
iDeal         
UK Pound sterling Credit Card
Direct bank transfer
PayPal
Alipay         

The US

We accept a wide range of payment gateways depending on the currencies you choose. We recommend paying for your order in the currency in which your payment method was issued. While you have the choice to pay in a different currency, doing so may cause your bank to charge an additional fee to convert that currency back to your home currency.

Currencies and payment methods

Country or Region Currency Payment Methods
United States United States (US) dollar Credit Card
Direct bank transfer
PayPal
Alipay         

China

We accept a wide range of payment gateways depending on the currencies you choose. We recommend paying for your order in the currency in which your payment method was issued. While you have the choice to pay in a different currency, doing so may cause your bank to charge an additional fee to convert that currency back to your home currency.

Currencies and payment methods

Country or Region Currency Payment Methods

China
New Zealand dollar Credit Card
Direct bank transfer
PayPal
Alipay         
United States (US) dollar Credit Card
Direct bank transfer
PayPal
Alipay

Other Asian Countries & Regions

We accept a wide range of payment gateways depending on the currencies you choose. We recommend paying for your order in the currency in which your payment method was issued. While you have the choice to pay in a different currency, doing so may cause your bank to charge an additional fee to convert that currency back to your home currency.

Currencies and payment methods

Country or Region Currency Payment Methods
Hong Kong Hong Kong dollar Credit Card
Direct bank transfer
PayPal
Alipay         
Japan Japanese yen Credit Card
Direct bank transfer
PayPal
Alipay         
South Korea South Korean won Credit Card
Direct bank transfer
PayPal
Alipay         
Malaysia Malaysian ringgit Credit Card
Direct bank transfer
PayPal
Alipay         
Singapore Singapore dollar Credit Card
Direct bank transfer
PayPal
Alipay         
Taiwan New Taiwan dollar Credit Card
Direct bank transfer
PayPal
Alipay         

The rest of the world

We accept a wide range of payment gateways depending on the currencies you choose. We recommend paying for your order in the currency in which your payment method was issued. While you have the choice to pay in a different currency, doing so may cause your bank to charge an additional fee to convert that currency back to your home currency.

Currencies and payment methods

Country or Region Currency Payment Methods
The rest of the world United States (US) dollar Credit Card
Direct bank transfer
PayPal
Alipay

Countries we don't ship to

Algeria
Brazil
India
Indonesia
Iran, Islamic Republic of
Iraq
Morocco
Tunisia
Venezuela
US Territories: American Samoa,   Micronesia, Guam, Northern Mariana Island, Palau, Puerto Rico, US Virgin   Islands

How are taxes and duties calculated?

For international orders, zero tax rate is applied. New Zealand GST (15%) will be deducted from the order amount when billing address is set outside of New Zealand.

As the customer, you are liable for all import duties, customs and taxes levied. Payment of these may be required to release your order from customs on arrival.

What is the exchange rate applied?

When purchasing in a currency other than NZD, the exchange rate is retrieved from OFX, which guarantees the exchange rate at the time of check out.

We recommend paying for your order in the currency in which your payment method was issued. While you have the choice to pay in a different currency, doing so may cause your bank to charge an additional fee to convert that currency back to your home currency.